IGNOU CPI-102 Study Material Download

Download IGNOU CPI-102 (Redressal of Consumer Grievances: Role of Various Stakeholders) Study Material in PDF files.

  1. Block-1
    Role of Media and State / Government in Consumer Protection
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  2. Block-2
    Role of Industry Bodies and Voluntary Consumer Organisations (VCOs)
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  3. Block-3
    Alternate Dispute Redressal Mechanism
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  4. Block-4
    Consumer Organisation
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